B Vape Europe AB is a wholesale distributor of vaping products. This website is used for wholesale ordering of our products, many of which are exclusive to us in Europe. We do not offer retail/end user sales and this is why you will see no wholesale prices on our website unless you are logged in as a registered and approved wholesale customer. You will then see the wholesale prices exclusive of VAT.
Only customers with a shop may apply for an account.
Although we hold a large stock of products there may be occasions when we do not have stock or enough stock to complete your order due to delays that our beyond our control. If you order any products that are not in stock, we will notify you with an estimated time of arrival.
You will be notified via email with information when your order has been packed and ready to ship. We always try and ship your order as soon as possible after payment but we are not responsible for any shipping delays so please don't leave your order until last minute.
We have a flat rate price for shipping per order for each country in Europe. Shipping is abbout 10-25€ depends of destination.
We reserve the right to increase the shipping prices if necessary. We will of course notify you as a customer why and make sure we have an agreement from both parts.
All sales are final. All returns must be authorised by us. Please contact Tim at firstname.lastname@example.org to get RMA. Orders without an RMA will not be exchanged. The customer is resposible to save all packaging and shipping materials until notified otherwise. Special order items are not returnable. We cannot guarantee that a product’s colour will match exactly what you see on your computer screen, as all screens are different. If you are unsure of how a product will look in real life, we encourage you to contact us for more information before placing your order.
All authorised returns must be sent back to us within 7 days of your return authorisation date. The products returned must be in unused condition and in their original and unopened packaging. The products will not be accepted if they do not meet these conditions or a restocking fee may be charged at our discretion. We recommend you appropriately insure any returns as we cannot be held responsible for lost or damaged returns.
Mods (excluding tanks) have a 30 day warranty from purchase date, this excludes any water damage to unit.
E-liquid may not be returned under any circumstances for safety and hygiene reasons.
Tanks and RDA's may not be returned if they have been filled/built/used unless the product was defected upon receipt and we are notified within 24hrs.
Due to the use of third party units/mods or non approved chargers, no returns are accepted on any Li-Ion batteries unless the product was defective upon receipt or dead on arrival (DOA) and we are notified within 24hrs.
Note: Any replacement products are warranted from the date of delivery of the original order.